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Frequently Asked Questions
At Madison Fero, we believe true elegance should endure. British-owned and started in 2025, we specialise in creating high-quality jewellery with durable gold-tone finishes, designed to offer both timeless style and modern sophistication. Our pieces are carefully crafted to provide a seamless blend of durability and luxury at an accessible price.
Our commitment is simple: to bring you jewellery that complements your personal style and becomes a cherished part of your collection. Whether you're treating yourself or finding the perfect gift, Madison Fero pieces help make every occasion special.
With Madison Fero, it’s more than just jewellery – it’s a statement of enduring beauty and thoughtful design.
Do you offer warranty
Yes.
All our pieces come with a 90-day warranty covering manufacturing defects. Please contact support@madisonfero.com to start a claim.
How long will it take to get my orders?
Get your order delivered within 7 to 10 days, depending on your location.
Dispatch can take 1-3 days*
Australia : 7-10
US & Canada: 7–10 Days
UK & EU: 7–10 Days
International: 10–14 business days
You will receive an email confirmation with tracking information once your order has shipped.
How long do i have to return my order?
Our returns policy is valid for 14 days from the date of recievement . You can return items within this period for an exchange, refund, or gift card.
Please note: Items marked as "Sale" are not eligible for returns or exchanges.
Contact Email - support@madisonfero.com
Any question?
You can contact us through our contact page! We will be happy to assist you.
Email: support@madisonfero.com
Address: Co-working FDCW 1824, Al Shohada Road, Dubai
Phone: +971 1589529089